Want to use us as your IT support service? No problem!

Here’s a case study about Clement Steel Windows, who have been producing windows for the past 150 years! We successfully helped them move their IT support services to us without any downtime or problems. See below, how Micropoint could help you with your IT support needs.

"Changing our IT support company was a big decision for us. We had been with the same company for a very long time and as is the case with most things beyond your own technical abilities it is sometimes easier to stay put with something if it is working! However we knew we were not getting a great service for the money we were paying, so decided it was time for change.

When we met our Account Manager from Micropoint we were impressed with his knowledge, enthusiasm and also how quickly he responded to any questions and queries we had. Our biggest concern was how much downtime we would experience and therefore not have access to our network and computer systems by making the switch. We were promised there would be no problems and no computer downtime –and they were right, we were not affected by the changeover at all.

To date we have been very impressed by Micropoint, especially with the help desk support. When we have had to call for assistance the phone is answered straight away by a real, friendly person, not a machine and any problems have been dealt with straight away. I would highly recommend Micropoint for their IT support services".

Tessa Clement
Company Secretary
Clement Steel Windows Ltd

To discuss your requirements please contact us on 0118 931 3100 or email sales@micropoint.co.uk