Managed Services www.micropoint.co.uk

Managed Services

A secure and robust network foundation is critical to your business prosperity. We are successfully implementing, monitoring and managing IT services to corporations who understand that this is the backbone of their business.

Our range of Smartsourcing managed services offers a new level of IT management and support. By continuously monitoring and proactively managing your computer systems, we will help you achieve improved business performance and enhanced technical reliability.

Smartsourcing enables us to rapidly resolve technology issues – often before they have an impact on your business – and produce meaningful reports that will help you to quantify the value of your existing investment and accurately plan future expenditure.

 

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SmartSource


expert it supportSmart Technical excellence
Our staff members are among the top 10% of the best vendor-trained and certified expert-level engineers. They are passionate about what they do.

24/7 it supportSmart 24/7/365 availability
Continuous support is achieved with our follow-the-sun model, which guarantees a seamless, fully distributed and highly available service.

lower your it costsSmart Over 50% reduction in operational cost
The Micropoint model eliminates the need for many elements of an in-house support team, thus allowing you to redeploy those resources into areas more suited to your business, so with a more efficient network it is a win-win for all. 

experienced network supportSmart Single point-of-contact
Our people are skilled and experienced in the multi-vendor network technologies you depend on. They have one goal in mind – your total satisfaction.

reliable it service Smart Ongoing investment
In order to deliver a consistently reliable service, we make continuous and significant investment in tools, methodologies and processes.

On demand IT support servicesSmart On-demand support
Flexible pricing enables us to bring you the optimum blend of resources at affordable prices. You only pay for the level of service you require – completely tailored to your needs.

Every Smartsourcing service has five key components:

monitor your it services with smartsourceAn intuitive tool for remote monitoring and management of key network elements such as servers, firewalls, routers and switches

real time IT support reporting serviceReal-time reporting of network and device status, with instant notification when service indicators reach a warning or critical state

IT continuity planningThe capability for predictive analysis to identify and eliminate potential issues before they become serious problems

Fast IT remote access supportSecure remote access to key network elements, enabling rapid and effective diagnosis and resolution of any issues

Smartsource can help with your IT purchasing decisionsHistorical and trend reports to help identify areas of concern and enable better informed purchasing decisions

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Contact us

Interested in implementing a SmartSource solution?
Then why not give us a call on 0118 931 3100   or  email us at sales@micropoint.co.uk and see how we can help you with all your IT support needs.


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